Role & responsibilities

Work location : Chennai

Work Module : 5 Days working from office

Must Have Skill

- Need IT Operation background from IT industry.
- Effective interpersonal and speaking skills
- Good communication skills both written verbal
- Valuable technical skills and should be aware of current technology
- Resilience to work under tight deadlines and under pressure
- High level of discretion, confidentiality, and ethics
- Strong written and verbal communication/presentation skills and can convey messages expressively and clearly to operation team
- Follow & commit with Yottas Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM etc)
- Undertake applicable training as communicated from time to time.
- Participation in Risk assessment process, contribute in achieving departmental & management system objectives & Assist in maintaining PIMS controls throughout personal data lifecycle.

Qualification and Experience: technical diploma in MEP or information technology, or graduate in any discipline
- 4+ years of experience. 4-15 years of customer success experience or equivalent industry experience, preferably in a data center.

Report generation:
- Qualification: any graduation

📌 Customer Happiness Manager (Chennai)
🏢 Yotta Infrastructure
📍 Chennai