Customer Executive (Mumbai)

Customer Executive (Mumbai)

21 Oct
|
Trustwell Management Services Private
|
Mumbai

21 Oct

Trustwell Management Services Private

Mumbai

Position: Customer Service Executive

Location: Chakala, Andheri East

Salary: ₹15,000 - ₹20,000

Company: Trustwell Management Services Private Limited

About Trustwell:

Trustwell Management Private Limited is India’s leading Investor Relations and Communication firm facilitating corporates connect with their stakeholders. Our mission is to provide seamless and efficient solutions to meet the governance needs of our corporate clients.

:

We are seeking motivated and results-driven Telecalling Candidate to join our Investor Communication Firm.

This position requires excellent interpersonal skills and the ability to convey complex information clearly and persuasively, and then handhold investors in completing documentation, thereby driving engagement and ensuring a high level of investor participation for our clients.

Responsibilities:

· Conduct outbound calls to shareholders and investors to discuss corporate events and encourage participation.

· Provide accurate and detailed information regarding corporate matters, detailed statements and voting procedures.

· Build and maintain relationships with existing and current investors by providing exceptional customer service.

· Address inquiries and concerns effectively, ensuring clarity and understanding.

· Document all interactions and maintain accurate records of conversations and outcomes.

· Collaborate with team members to achieve individual and collective goals.





· Meet or exceed daily and weekly targets for call volume and successful participations.

· Adhere to regulatory requirements and compliance standards while communicating with investors.

· Maintain confidentiality and discretion when handling sensitive investor information.

Requirements:

· Excellent verbal communication and listening skills with the ability to engage and persuade.

· Excellent communication skills in English is expected. Knowledge of other languages will be an added advantage.

· Ability to articulate complex information clearly and concisely.

· Strong interpersonal skills and the ability to build rapport quickly.

· Ability to work independently and as part of a team in a fast-paced environment.

· Attention to detail and strong organizational skills.

· Highest degree of professionalism and integrity.

Experience: Freshers & Experienced both can apply

Office Timings: Monday to Saturday, 9:45 AM to 6:45 PM

Educational Qualification: HSC passed or above

Schedule

- Day shift

Education:
- Higher Secondary (12th Pass) (Preferred)

Experience:
- Not required (Open to freshers)

Language:
- English (Required)

Work Location: In person Expected Start Date: Immediate Joining

Interested Candidates can WhatsApp their CV on (phone hidden)

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Executive (Mumbai)
🏢 Trustwell Management Services Private
📍 Mumbai

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