- Handle customer inquiries and resolve issues professionally and courteously.

- Provide accurate information about products and services to customers.

- Build robust relationships with customers to ensure long-term satisfaction.

- Collaborate with internal teams to resolve complex customer complaints.

- Develop and implement process improvements to enhance customer experience.

- Maintain high product knowledge to effectively communicate with customers.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Role: Customer Retention - Non Voice,

Industry Type: Financial Services,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Non Voice

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills analytical skillscommunication and interpersonal skillscommunication skillscustomer carecustomer complaintscustomer experience

📌 Customer Care Professional (Mumbai)
🏢 Reliance Nippon Life Insurance Company (RNLIC)
📍 Mumbai