? HIRING NOW – HSBC CREDIT CARD PROCESS Position: Customer Service Executive Company/Process: HSBC – Credit Card Customer Service Location: Thane, Maharashtra ? Job Responsibilities - Handle inbound customer calls related to HSBC credit cards.
- Resolve customer queries regarding credit card services, schemes, offers, and products.
- Provide accurate information and ensure customer satisfaction.
- Perform partial cross-selling of credit card products, schemes, and offers. ? Eligibility Criteria - Qualification: Graduate mandatory.
- Experience: Minimum 1 year of BPO inbound voice customer service experience.
- Communication: C1-level communication skills required.
- Valuable customer-handling and problem-solving skills.
- Candidate's CIBIL score and past loan repayment/default history will be checked as part of the screening process. ? Shift & Weekly Off - Day shift – rotational.
- Shift duration: 9 hours, including a 1-hour break.
- Tentative shift window: 6:30 AM to 8:30 PM.
- 2 rotational weekly offs. ? Salary - In-hand Salary: up to 34,000 per month.
- CTC: ₹40,000 per month. ? Transportation - Centralized pickup and drop facility from Thane railway station. ? Interview Process 1. HR Round 2.
Versant
Test 3. Operations (OPS) Round 4.
Client Round Important: Versant Level 6 is mandatory before the client round. ? Job Location: Thane, Maharashtra ? Interested and eligible candidates can apply now!