We are looking for a friendly, customer-focused, and motivated Customer Care Executive to handle customer inquiries, resolve concerns, and provide excellent customer support.
Key Responsibilities
- Handle customer inquiries through phone calls, emails, and other communication channels.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate customer records and update information in the system.
- Follow up with customers to ensure their issues are resolved.
- Explain company products, services, policies, and procedures.
- Coordinate with internal teams to address customer concerns.
- Maintain professional communication and ensure customer satisfaction.
Eligibility Criteria
- Minimum qualification: 12th Pass / Graduate.
- Freshers and experienced candidates can apply.
- Mandatory language proficiency: Bengali, Hindi, English,
and Odia.
- Positive verbal and written communication skills.
- Basic computer knowledge and proficiency in MS Office.
- Strong problem-solving skills and a customer-friendly attitude.
- Ability to work in a team and manage customer queries efficiently.
Skills Required
- Excellent communication and interpersonal skills.
- Customer relationship management.
- Problem-solving and patience.
- Basic computer and data-entry skills.
- Time management and teamwork.
- Multilingual communication skills.
How to Apply Interested candidates can apply through Indeed with their updated resume.
Pay: ₹9,800.00 - ₹15,000.00 per month
Benefits
- Cell phone reimbursement
- Internet reimbursement
Language:
- Bengali (Preferred)
- Hindi (Preferred)
- English (Preferred)
- Odia (Preferred)
Location:
- Bhubaneswar, Odisha (Preferred)
Work Location: In person
📌 Customer Care Executive (Bhubaneswar)
🏢 Global Education
📍 Bhubaneswar
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