21 Oct
|
Prudent Corporate Advisory Services
|
Ahmedabad
21 Oct
Prudent Corporate Advisory Services
Ahmedabad
Function
Customer Care Executive- Backend Query Solution
Location
Ahmedabad
Description
- Handle and resolve customer/partner queries effectively
- Coordinate with internal teams for timely resolution
- Ensure queries are resolved within defined TAT
- Maintain proper query records and follow-ups
- Understand issues and provide accurate solutions
- Handle communication through email and phone
- Follow defined processes, SOPs & escalation guidelines
Desired Profile:
- Excellent written & verbal communication
- Good analytical & problem-solving skills
- Solid query-handling ability
- Follow-up and coordination skills
- Basic knowledge of MS Office / Excel
- Positive attitude and willingness to learn
- Ability to manage multiple queries responsibly
Experience: 0-3 Years
Apply To
[email protected]
📌 Customer Care Executive- Backend Query Solution (Ahmedabad)
🏢 Prudent Corporate Advisory Services
📍 Ahmedabad