- Company: Bidkinetic Pte. Ltd.
- Department: Client Servicing/ Account Management
- Experience: 2-4 years
- Job Model: On-Site
- Location: Gurugram

About Bidkinetic

Bidkinetic is a performance-driven digital advertising and ad-tech company focused on helping businesses grow through data-led marketing solutions. We specialize in performance marketing, affiliate marketing, mobile user acquisition, and digital advertising, combining technology, analytics, and strategic partnerships to deliver measurable results and maximize campaign performance.

What We Are Looking For

We are looking for a proactive and result-oriented Client Servicing Manager with 2–4 years of experience in client servicing, account management, or campaign management within the affiliate and performance marketing industry.

The ideal candidate should have hands-on experience handling international Mobile and CPS campaigns, managing client relationships, monitoring campaign performance, coordinating with internal teams, and ensuring client satisfaction while achieving campaign objectives.

Roles and Responsibilities

- Client Relationship Management: Build and maintain solid relationships with international clients and advertisers, ensuring high levels of satisfaction, engagement, and retention.
- Campaign Management: Oversee the end-to-end execution of mobile CPI and CPS campaigns, ensuring timely launches, smooth delivery, and alignment with client objectives.
- Campaign Performance Monitoring: Track key performance metrics, including installs, conversions, sales, ROI, CPA, and other campaign-specific KPIs to ensure performance targets are met.
- Client Communication & Reporting: Share regular performance updates, campaign reports, insights, and recommendations with clients while maintaining clear and timely communication.
- Cross-Functional Coordination: Coordinate with affiliate sales, business development, ad operations, publishers,



and technical teams to ensure seamless campaign execution and issue resolution.
- Campaign Optimization: Identify performance gaps and collaborate with internal teams to implement optimization strategies that improve conversion rates, traffic quality, and campaign profitability.
- Tracking & Troubleshooting: Monitor tracking links, attribution, postbacks, and conversion discrepancies, working with relevant teams to resolve technical or reporting issues promptly.
- Client Retention & Growth: Identify opportunities to scale existing campaigns, increase budgets, expand geographies, and grow accounts through consistent performance and relationship management.
- Issue Resolution & Escalation: Proactively address client concerns related to campaign delivery, traffic quality, payouts, tracking, or performance, ensuring timely resolution and follow-up.
- Industry & Market Awareness: Stay updated on affiliate marketing trends, mobile advertising developments, attribution platforms, campaign benchmarks, and evolving client requirements.

Pre-Requisites

- Relevant Experience: 2–4 years of experience in client servicing, account management, or campaign management within affiliate or performance marketing, with hands-on exposure to international mobile CPI and CPS campaigns.
- Communication Skills: Excellent verbal and written communication skills, with the ability to manage international clients, present campaign insights, and build long-term professional relationships.
- Analytical & Problem-Solving Skills: Strong understanding of campaign metrics, performance analysis, tracking mechanisms, and optimization strategies, with the ability to identify issues and recommend actionable solutions.
- Coordination & Industry Knowledge: Strong organizational and coordination skills, attention to detail, and a good understanding of affiliate marketing models, mobile attribution, performance marketing trends, and campaign management platforms.

📌 Client Servicing Manager (Gurugram)
🏢 BidKinetic Pte.
📍 Gurugram