Only candidates who currently work, or have worked, at a company that sells UCaaS, CCaaS or CPaaS products will be considered (for example: cloud telephony, cloud contact center, business VoIP or communications API providers). Experience only at IT services, generic SaaS or non-communications companies does not qualify.

What you will do

- Own architecture for voice, video, messaging, contact center and AI services
- Take over code, infrastructure and documentation from our external development partner
- Hire and lead a team of about 12 across AI, backend, full stack, mobile and DevOps
- Set uptime targets, incident response, security and release standards
- Manage carrier, SIP trunk and cloud vendor relationships on the technical side

What you must have

- Must currently work, or have worked, at a company that sells UCaaS, CCaaS or CPaaS products
- 12+ years in software, 5+ years leading engineering teams




- Has run a VoIP/WebRTC or communications API platform in production
- Robust cloud architecture (AWS/GCP/Azure), Kubernetes, microservices
- Hands-on enough to review code and SIP call flows

Good to have

- AI voice bots or LLM products in production
- SOC 2 / ISO 27001 experience

CTC: Rs 20-45 LPA (negotiable, based on experience)

Location: Hybrid, Mumbai

Mandatory requirement

Only candidates who currently work, or have worked, at a company that sells UCaaS, CCaaS or CPaaS products will be considered (for example: cloud telephony, cloud contact center, business VoIP or communications API providers). Experience only at IT services, generic SaaS or non-communications companies does not qualify.ole & responsibilities

Preferred candidate profile

Perks and benefits

📌 Chief Technology Officer (Mumbai)
🏢 UCaas Communication
📍 Mumbai