A.

Business

Operations &

- Management

- Oversee day-to-day operations across manufacturing, procurement, inventory, sales, logistics, and administration.

- Develop and implement operational policies, procedures, and performance standards.

- Ensure efficient coordination between production, merchandising, quality control, sales, marketing, and finance teams.

- Monitor productivity, operating costs, delivery schedules, and overall business performance.

- Improve processes to minimise wastage, reduce costs, and maximise profitability.

- Establish systems for reporting, accountability, internal controls, and operational risk management.

- Ensure compliance with applicable industry regulations, company policies, and statutory requirements.

B. Sales &

- Marketing Strategy

- Develop and execute comprehensive sales and marketing strategies for jewellery and diamond products.

- Drive business growth across B2B, wholesale, retail, distributor, export, and e-commerce channels, as applicable.

- Identify recent markets, customer segments, business opportunities, and distribution channels.

- Build and maintain relationships with jewellery retailers, wholesalers, diamond dealers, distributors, and key corporate clients.

- Lead product positioning, pricing strategies, promotional campaigns, and seasonal sales initiatives.

- Develop brand-building strategies to increase market visibility, customer loyalty, and market share.

- Oversee digital marketing, social media, website performance, lead generation, and online sales initiatives.

- Analyse market trends, competitor activities, consumer preferences, and jewellery and diamond pricing movements.

C. Revenue &

- Profitability Management

- Prepare annual business plans, sales budgets,



revenue targets, and profitability forecasts.

- Monitor sales performance, gross margins, operating expenses, and contribution by product and channel.

- Develop strategies to improve average selling prices, customer acquisition, repeat business, and overall profitability.

- Review pricing, discounts, credit policies, and commercial terms in coordination with management and finance.

- Identify opportunities to expand high-margin product categories and improve working capital efficiency.

D. Jewellery &

- Diamond Business Management

- Maintain a strong understanding of gold jewellery, diamond jewellery, loose diamonds, gemstones, and related product categories.

- Oversee product assortment, sourcing, procurement, inventory planning, and stock rotation.

- Monitor gold rates, diamond market trends, product costing, making charges, and competitive pricing.

- Coordinate with design, merchandising, production, and quality teams to ensure product quality and market relevance.

- Establish controls for diamond grading documentation, certification, traceability, stock security, and inventory reconciliation, as applicable.

- Manage supplier relationships and negotiate commercial terms to improve quality, availability, and margins.

- Ensure appropriate controls over high-value inventory, precious metals, diamonds,



and finished jewellery.

E. Team Leadership &

- Development

- Lead and motivate operations, sales, marketing, merchandising, and customer service teams.

- Define departmental targets, key performance indicators (KPIs), and individual responsibilities.

- Recruit, train, develop, and retain high-performing employees.

- Conduct regular performance reviews and implement incentive programmes linked to business results.

- Build a culture of accountability, customer focus, teamwork, and continuous improvement.

F. Customer &

- Business Development

- Develop long-term relationships with key accounts, strategic partners, suppliers, and industry stakeholders.

- Lead negotiations with major customers and business partners.

- Handle important customer escalations and ensure high service standards.

- Develop strategic partnerships, new dealer networks, and international business opportunities, where relevant.

- Represent the organisation at jewellery exhibitions, trade fairs, industry events, and business meetings.

G. MIS, Reporting &

- Strategic Planning

- Present periodic business performance reports to the Managing Director, Chairman, or Board.

- Monitor sales, inventory, operational efficiency, marketing return on investment, and profitability.

- Develop dashboards and management information systems for data-driven decision-making.

- Identify business risks, market opportunities, and areas requiring corrective action.

- Translate the company's long-term vision into actionable annual and quarterly business plans.

Pay: ₹50,000.00 - ₹100,000.00 per month

Benefits

- Leave encashment

Work Location: In person

📌 Chief Operation and Marketing Head From Jewellery and Diamond Only (Charni Road)
🏢 Nornament Designers
📍 Charni Road