Working Days: 5 Days Working | 2 Rotational Week Offs
Perks: Travel Allowance Available
Shifts: Rotational Shifts
Qualification: Minimum 12th Pass
Experience: Freshers & Experienced Candidates Can Apply
Location: Sector 20, Gurgaon, Haryana
Key Responsibilities :-
- Handle customer inquiries through live chat (70%) and voice calls (30%).
- Provide accurate and timely solutions to customer concerns.
- Manage multiple chat conversations efficiently.
- Maintain customer satisfaction and service quality standards.
- Update customer information and interactions in CRM systems.
- Escalate unresolved issues to the appropriate teams.
- Meet productivity, quality, and response-time targets.
Required Skills :-
- Excellent written and verbal English communication.
- Excellent typing speed and accuracy.
- Strong voice communication and customer-handling skills.
- Basic computer knowledge and multitasking abilities.
- Good problem-solving and interpersonal skills.
- Comfortable working in rotational shifts.
- Freshers with strong communication skills are welcome.
Pay: ₹22,000.00 - ₹28,000.00 per month
Benefits
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English Communication Skill out of 10 ?
- How many months of experience do you have in calling or chat related role ?
- What's your last in-hand salary ?
- Are you ok with sales roles as well with Higher Incentives ?
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
Location:
- Gurgaon, Haryana 122022 (Preferred)
Work Location: In person
📌 Chat Support Executive - Blended Role (Gurugram)
🏢 Prime One
📍 Gurugram
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