Experience: 4 yrs | Location: Thoraipakkam, Chennai

Full Time

Salary

Job Descriptions

We’re looking for a Centre Manager to own the day-to-day business operations of our centre, ensuring sustainable growth, operational efficiency, and an exceptional learner experience. The role requires strong commercial judgement, people leadership, and the ability to balance business performance with service excellence.

Job Overview

- Own Centre Performance: Own the centre's P&L;, business performance, and day-to-day operations.

- Business Reviews: Monitor key business metrics, identify performance gaps, and drive timely corrective actions.

- Operational Standards: Ensure consistent execution of organisational SOPs and quality standards.

- Admissions & Renewals: Drive admissions, learner retention, and renewal performance by working closely with the Academic Counsellor.

- Capacity Utilisation: Optimise batch planning, slot utilisation, and teacher capacity to maximise active learner count.

- Local Growth: Drive local partnerships, referrals, and community initiatives that support business growth.

- Teacher Operations: Ensure high standards of teacher attendance, discipline,



professionalism, and classroom performance.

- Performance & Development: Coach teachers, monitor learner outcomes, and foster a collaborative, accountable work environment.

- Relationship Management: Build trusted relationships with learners and parents while ensuring a consistently positive experience.

- Escalation Management: Resolve concerns promptly with empathy, sound judgement, and professionalism.

- Operational Readiness: Ensure the centre remains safe, organised, and fully operational at all times.

- Administrative Management: Oversee facilities, utilities, consumables, vendors, and other administrative requirements.

- Cross-Functional Collaboration: Work closely with the Academics, Marketing, Finance, Human Resources, Learning & Development, and Product teams to execute organisational initiatives and continuously improve centre performance.

You should have

- Robust commercial judgement and the ability to balance business performance with service excellence.

- People leadership.

📌 Centre Head (Thoraipakkam)
🏢 Artium Academy
📍 Thoraipakkam