About the Company: Thampanoor based Pure Veg Restaurant
Shift Timings (rotating, so one Captain is always on the floor):
Shift A (Morning): 6:45 am – 3:30 pm
Shift B (Evening): 2:30 pm – 11:15 pm
Shifts rotate weekly.
Weekly off can be taken on Loss of Pay (LOP), on different days for each Captain.
Duties & Responsibilities:
- Lead the service team on the floor during the shift
- Welcome guests, manage seating across 2 floors
- Take orders, suggest dishes and specials, enter KOT correctly
- Ensure food is served hot, on time and as ordered
- Supervise waiters; assign tables and sections
- Check bills before handing over; coordinate with cash counter
- Handle customer complaints politely and resolve on the spot
- Ensure tables, cutlery and service area are clean and ready
- Shift handover to the next Captain (pending orders, issues)
- Train and guide current service staff
- Report to the Supervisor
Education & Skills:
- Minimum SSLC / Plus Two; hotel management diploma is a plus
- Good spoken Malayalam and English; Hindi is an advantage
- Basic knowledge of POS / billing and KOT systems
- Pleasant, well-groomed, good communication and leadership
Experience: Minimum 5 years in restaurant service, with at least 2 years as Captain / Senior Steward
(South Indian / vegetarian restaurant experience preferred)
Pay: ₹21,000.00 per month
Benefits
- Food provided
Ability to commute/relocate:
- Kaudiar, Kerala 695001: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Restaurant management: 5 years (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)