Job Title: Head of Offline Experience

Location: Bangalore

About the Role

We're building a gourmet pizza chain for Bharat - a brand-led, design-forward F&B; concept for India's next wave of dining-out consumers. We're looking for a leader to own the format and customer experience

Roles & Responsibilities

Concept Development & Deployment

● Develop and deploy a concept pizzeria in a Tier 2 city

● Be a driving part of the Zero -To- One journey, from concept design to location identification to build out & daily operations

Owner of Product & Customer experience

● Personally drive daily customer interactions from pre launch to launch & later

● Be the voice of customer in the company, sharing insights & pain points

● Continuously iterate on product & customer experience

Growth & Operations

● Own the customer footfall and P&L; of the outlets

● Drive ratings & feedback across all listings

● Build SOPs that can scale to multi city operations





You're a fit if you:

Have founded or led a cafe, lounge, CDR, or western-cuisine restaurant concept, scaled it to a decent revenue scale

Are a design-first thinker - space, ambience, menu presentation, brand feel

Are entrepreneurial, and want to build something at scale, not just run a single outlet

Understand offline consumer behavior in India

What you bring

First-hand experience designing and running a physical F&B; space An eye for brand, aesthetics, and customer experience

AND very importantly, a Founder Mindset

● Own the concept like a founder.

● Balance creativity with commercial discipline.

● Treat capital as if it were your own.

Salary :- 30 to 40 LPA

Contact Details

HR-Chitra Aher only whatsapp :- (phone hidden)

[email protected]

📌 Business Head – Restaurants / Café | Founder / F&B Consultant | Bangalore (Bengaluru)
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📍 Bengaluru