We are seeking a motivated BPO Telecaller to join our dynamic team in the Delhi-NCR region. The ideal candidate will be responsible for engaging with customers over the phone, providing exceptional service, and promoting our products and services. This role is perfect for freshers looking to start their career in the BPO sector.

Key Responsibilities

- Conduct outbound calls to potential customers to promote products and services.

- Handle inbound calls and provide assistance to customers regarding their inquiries.
- Maintain a high level of customer satisfaction by addressing customer needs and concerns effectively.
- Generate leads and follow up on potential sales opportunities.
- Document all interactions with customers in the CRM system.
- Collaborate with team members to achieve sales targets and improve service delivery.

Required Skills





- Excellent communication skills in English and Hindi.
- Strong interpersonal skills and the ability to build rapport with customers.
- Basic knowledge of telemarketing and customer service principles.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in using computers and basic software applications. If you are enthusiastic about customer service and sales, and are looking for a challenging yet rewarding chance, we encourage you to apply for the BPO Telecaller position. Join us and be a part of a team that values growth, innovation, and excellence.

This job is provided by Shine.com

📌 BPO Telecaller (Delhi)
🏢 Sharda Consultancy Services
📍 Delhi