Company Description Lulu & Sky Brands Private Limited is one of India’s leading online fashion destinations, offering global runway-inspired styles at accessible prices. The brand focuses on fashion-forward apparel, footwear, handbags, accessories, and lifestyle essentials for customers who value individuality and self-expression through style. Lulu & Sky emphasizes innovation, trend-led design, and quality craftsmanship, supported by a seamless shopping experience across web and mobile platforms.

With frequent new arrivals and a customer-first approach, the company aims to keep shoppers ahead of fashion trends while delivering robust value. Its mission is to make contemporary fashion widely accessible through stylish,



affordable collections and reliable online service.

Key Responsibilities

- Handle inbound and outbound customer calls in a professional manner.
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and queries efficiently.
- Maintain records of customer interactions and feedback.
- Ensure customer satisfaction and build positive relationships.
- Escalate complex issues to the relevant department for quick resolution.
- Meet daily/weekly performance targets (calls, resolutions, satisfaction scores)

📌 BPO Executive (India)
🏢 Lulu And Sky Brands Private
📍 India