Job Summary The Billing Executive is responsible for managing patient billing, payment collections, and maintaining accurate financial records at the dialysis centre. The role ensures smooth billing operations, compliance with company policies, and coordination with patients, insurance teams, and internal departments.
Key Responsibilities: Patient Billing & Invoicing
- Generate accurate bills for dialysis sessions, procedures, medications, and consumables.
- Ensure timely billing for all patients as per treatment records.
- Maintain billing records and documentation in the system. Payment Collection
- Collect payments from patients through approved modes such as cash, card, or online transfer.
- Issue receipts and maintain daily collection records.
- Ensure timely deposit of collections as per company policy. Insurance & TPA Coordination
- Coordinate with insurance and TPA teams for cashless and reimbursement cases.
- Verify patient eligibility and required documentation for insurance claims.
- Support claim documentation and billing queries. Financial Records & Reporting
- Maintain daily billing reports and collection summaries.
- Share financial updates and MIS with the Centre Manager and finance team.
- Ensure proper reconciliation of daily transactions. Patient Coordination
- Explain billing details, package plans, and payment procedures to patients and attendants.
- Address billing-related queries clearly and professionally. Compliance & Documentation
- Ensure billing practices follow company policies and audit requirements.
- Maintain proper documentation for audits and financial verification.
Required Qualifications:
- Bachelors degree in Commerce, Accounting, or a related field.
- 13 years of experience in billing, hospital administration, or healthcare finance preferred.
- Ayushman Bharat experience required
Skills & Competencies
- Basic knowledge of hospital billing processes.
- Positive understanding of MS Excel and billing software.
- Strong attention to detail and accuracy.
- Good communication and patient handling skills.
- Ability to manage financial records responsibly.