**Only Candidates who have worked with skincare, beauty and personal care Brands may Apply.

Holistique Beauty is an international skincare business, and The Face Shop is one of our esteemed brands. We are dedicated to delivering high-quality skincare products to enhance our customers' beauty and well-being.

Role Overview :

Trainer will be responsible for recruitment, training & coaching the BA & Store Staff team. It will include enhancing the product knowledge, selling skills, skincare consultation expertise and customer experience standards of Beauty Advisors (BAs), Store Teams and Retail Partners through virtual and in-store training interventions. Drive sales productivity, brand advocacy and service excellence across retail channels.

Key Responsibilities

1. Training

Conduct virtual training sessions for Beauty Advisors and retail staff across regions.

Deliver classroom and on-the-job training (OJT) at stores.

Execute induction programs for new joiners.

Facilitate advanced skincare consultation and product recommendation workshops/Master class.

2. Product & Category Education

Train teams on

Product ingredients and key actives





Skin concerns and skin types

Product perks and usage routines

Competitive brand comparisons

New product launches

Develop easy-to-understand training materials and product guides.

3. On-the-Job Coaching

Customer engagement

Consultation techniques

Cross-selling and up-selling

Conversion enhancement

Achieving sales targets

Provide real-time feedback and action plans.

4. Training Content Development

Create: Training modules, Virtual learning content, Product launch PPTs, Quiz assessments

5. Stakeholder Management

Collaborate with

KAM team, Sales/Marketing team, Operations team, Store managers

Qualifications

Graduate in any discipline.

Experience

2+ years of experience in Training within premium skincare, beauty, cosmetics, wellness, or luxury retail brands.

Our Website:

https://thefaceshop.in

Location: Worli, Mumbai (Next to Acharya Atre Chowk Metro Station, Aqua Line)

Working Days: 5 Days a Week + 1 Working Saturday (3rd Saturday of Every Month)

📌 Beauty Trainer (Mumbai)
🏢 The Face Shop India Official
📍 Mumbai