About the Role

As we continue our rapid global expansion, we are seeking a highly analytical, strategic, and results-driven individual who would oversee, optimize, and scale our collections strategy, accounts receivable lifecycle, and debt recovery operations worldwide.

This leadership role requires a unique blend of financial acumen, operational excellence, regulatory compliance awareness across global jurisdictions, and exceptional stakeholder management.

What Will You Do in this Role

- Lead and strategize the company's global collections, defining policies and performance metrics to minimize credit risk.
- Oversee daily operations, including managing delinquent accounts, resolving disputes, and negotiating payments.
- Analyze and report on accounts receivable, using data to forecast cash flow and identify potential risks.
- Modernize the collections process by implementing and integrating new technologies and automation tools.
- Collaborate across departments like Sales, Legal, and Audit to ensure compliance with global regulations and maintain client relationships.
- Build and mentor a high-performing collections team, fostering a culture of excellence.

What Youll Need to be Successful in this Role

- Education & Experience
- Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Master’s degree, MBA (Finance), or professional certifications (e.g., CA, CFA, or specialized credit management certifications) are highly preferred.
- Experience: Minimum of 12 years of progressive experience in credit risk,



accounts receivable, or collections, with at least 4 years in a senior leadership or managerial role.
- Industry Background: Strong preference for candidates with experience in B2B SaaS, Fintech, Banking, Card Issuance, or Financial Infrastructure.
- Technical Skills & Competencies
- Deep understanding of B2B payment cycles, invoicing workflows, and global treasury practices.
- Advanced proficiency in Enterprise Resource Planning (ERP) systems (e.g., Oracle, NetSuite, SAP) and CRM platforms (e.g., Salesforce).
- Solid analytical, data visualization, and reporting skills (Advanced Excel, SQL, Tableau, or PowerBI is a plus).
- Knowledge of global billing and tax practices (e.g., GST, VAT, withholding taxes) is highly desirable.
- Soft Skills
- Exceptional Negotiation Skills: Proven ability to handle complex, high-stakes financial negotiations and settle payment issues constructively.
- Strategic Thinker: Ability to transition seamlessly between high-level strategic planning and detailed operational execution.
- Communication & Influence: Excellent verbal and written communication skills to influence internal executive leaders and external client decision-makers.
- Resilience & Problem Solving: Calm under pressure, analytical, and highly structured when dealing with ambiguous or difficult payment scenarios.

Perks and Benefits

- Inclusive and People-First Culture.
- Health & Wellness Programs.
- Comprehensive Medical Insurance.
- Recognition Programs.
- Performance-based ESOPs.
- Learning Opportunities.

📌 Associate Vice President - Collections (Chennai)
🏢 M2P
📍 Chennai