Description

Location- Bellandur banglore

Shift- 1.30pm- 10.30pm experience- 12- 16years The AI Observability Principal Architect is responsible for defining and delivering endtoend observability and AIOps capabilities across enterprise applications and platforms The role focuses on enabling proactive detection intelligent event correlation and automated incident response improving system reliability and operational efficiency

This role will lead observability strategy standardization and implementation across teams ensuring clear visibility into system health business workflows and performance outcomes The lead will work closely with SRE application infrastructure and service management teams to embed outcomedriven observability CUJs SLIsSLOs and drive continuous improvement in incident detection and resolution

Assignment Deliverables

Define and implement observability strategy standards and roadmap

Establish telemetry framework logs metrics traces and instrumentation standards

Define Critical User Journeys CUJs and map Service Level Indicators SLIs SLOs

Enable actionable ing aligned to userbusiness impact

Implement toincident automation with correct routing and ownership

Drive AIOps capabilities

Event correlation and noise reduction

Rootcausebased incident generation

Predictive detection and anomaly identification

Build and optimize observability dashboards for operations and leadership visibility

Enable automation and selfhealing playbooks for recurring incidents





Lead major incident support and postincident improvements

Ensure continuous improvement through observability lifecycle management

Required Skills

18 years experience in IT Operations SRE Observability Platform Engineering

Strong expertise in

Observability logs metrics traces distributed tracing

SRE practices SLIs SLOs error budgets

Incident management and automation

Experience in AIOps Event Management

Event correlation deduplication noise reduction

Handson experience with observability platforms and ITSM integrations

Solid understanding of

Distributed systems and cloud environments

Telemetry pipelines and data integration

Experience in designing automation workflows runbooks and selfhealing mechanisms

Strong stakeholder management and ability to work across application infra and operations teams

Nice to Have

Experience with Azure observability stack Open Telemetry

Experience with ServiceNow ITOM AIOps

Exposure to AIdriven observability anomaly detection predictive analytics

Experience in building executive dashboards and reporting frameworksPrinciple Architect 18years of experienceContract to hire role

Mandatory Skills Azure observability SRE incident Management Automation Event Correlation Designing and Architecture

Good to have NET Python angular ansible

Flexiable to work on both the Shifts0800Am0500PM01000500PM Depends on work

Interview process 1st round Virtual and 2nd round Inperson

Mandatory Skills : Automation, Azure AI, Major incident management

📌 Associate Principal - Architecture (Bengaluru)
🏢 LTM
📍 Bengaluru