Job highlights

- Experience working in a fast-paced setting,prioritizing multiple tasks and meeting deadlines

- Proven experience in service management or a related field,with a minimum of 5 years of experience

We are looking for a skilled professional to fill the role of ASM Area Service Manager in Tamil Nadu. The ideal candidate will have a strong background in service management and a proven track record of delivering exceptional results.

Roles and Responsibility

- Manage and oversee the service team to ensure efficient and effective delivery of services.

- Develop and implement strategies to improve customer satisfaction and reduce complaints.

- Collaborate with cross-functional teams to resolve complex issues and enhance overall service quality.

- Analyze data and metrics to identify trends and areas for improvement, and develop action plans to address them.

- Provide coaching and training to team members to enhance their skills and performance.





- Ensure compliance with company policies and procedures, and uphold high standards of professionalism and integrity.

Job Requirements

- Proven experience in service management or a related field, with a minimum of 5 years of experience.

- Strong leadership and management skills, with the ability to motivate and inspire teams.

- Excellent communication and interpersonal skills, enabling strong relationships with customers and stakeholders.

- Ability to analyze data and make informed decisions, with strong problem-solving and decision-making skills.

- Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.

- Strong knowledge of service management principles and practices, with relevant certifications or training.

📌 ASM Area Service Manager (Tamil Nadu) (Gurugram)
🏢 LIXIL
📍 Gurugram