Job Summary

Work Your Magic with us! Ready to explore, break barriers, and discover more. We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics.

Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Responsibilities

- Understand customer processes like Vaccine, mAb manufacturing, Injectables, Opthalmics, Small molecules solids etc.

- Understand customer pain points and work towards providing solution from offerings.

- Develop and execute Key Account Long term and short-term strategies.

- Responsible for achieving assigned sales goals.

- Develops Key Account management plans and coordinates activities with Support Group.

- Analyses account and various departments and identifies opportunities to accelerate revenue growth.

- Maintains an in-depth understanding of the account seeded base including customer projects.

- Engages with customers to build and maintain relationships.

- Assesses customer needs and identifies opportunities to growth presence in the account.





- Communicates value propositions and educates customers on current products and innovative technology.

- Develops quotes and negotiates with the customer.

- Manages the end-to-end sales process for assigned products ensuring buy-in across all relevant customer stakeholders.

- Resolves customer issues.

- Maintains an in depth understanding of the competitive landscape within Key Accounts.

- Maintains technical knowledge in assigned product group or area of science.

- Builds business acumen and selling skills including problem solving, negotiation and relationship management.

- Inputs customer information and opportunities into the CRM system.

- Develops and maintains a short and long-term opportunity growth opportunity pipeline.

- Generates leads from existing and new accounts for assigned products and those outside the assigned portfolio.

Skills

- Key Account Management

- Sales Strategy

- Customer Relationship Management (CRM)

- Negotiation

- Lead Generation

- Problem Solving

- Market Analysis

- Technical Knowledge in Vaccine, mAb manufacturing, Injectables, Opthalmics, Small molecules solids

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Account Manager_BioProcess (New Delhi)
🏢 Merck
📍 New Delhi