- Handle walk-in, telephonic and online enquiries and counsel prospective students on suitable courses.
- Explain course curriculum, software, duration, fees, career opportunities and job roles in Digital Marketing, Graphic Design, Video Editing and Animation.
- Understand each student's background, interests and career goals, and recommend the right course accordingly.
- Conduct demo sessions, institute tours and counselling sessions for students and parents.
- Follow up consistently with leads and convert enquiries into admissions to achieve monthly targets.
- Maintain accurate records of leads, follow-ups and admissions in CRM / Excel and share regular reports.
- Coordinate with trainers and the academic team to keep updated on course content, batches and schedules.
- Support social media and promotional campaigns, admission drives and events to generate quality leads.
- Collect student feedback and ensure a positive experience from enquiry to enrolment.
- Represent the brand professionally and build a solid reputation for IRGB Technology.