Location Chennai, India

Job typePermanent | Contract typeFull Time

R-00278942

Join our digital revolution in NatWest Digital X : In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description : This role is based in India and as such all normal working days must be carried out in India.

Join us as a Site Reliability Engineer

- In this key role, you’ll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
- You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
- This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
- We're offering this role at associate level

What you'll do : As our Site Reliability Engineer, As our Site Reliability Engineer, you’ll contribute to the reliability, monitoring and operational excellence of cloud-native platforms.

You’ll work closely with senior engineers to support production systems, implement SRE practices, and ensure services are observable, scalable and resilient. You’ll also participate in the 24/7 support and on-call rotation , gaining experience in incident response and platform operations.

You'll also be:

- Supporting the operation of AWS-based Kubernetes platforms (EKS)

- Contributing to monitoring, alerting and observability implementations using tools like Grafana and Prometheus

- Assisting in incident management, troubleshooting and root cause analysis





- Participating in on-call rotations and production support activities :

- Implementing infrastructure changes using Terraform and GitOps workflows

- Supporting CI/CD pipelines (GitLab, Argo CD) and deployment processes

- Helping improve system reliability through automation and operational improvements

- Following SRE practices such as runbooks, documentation and post-incident reviews

- Working with DevOps and engineering teams to improve system performance and stability

- Ensuring solutions align with security, compliance and operational standards

The skills you'll need : We’re looking for an engineer with solid foundational experience in cloud platforms and a keen interest in reliability engineering and production operations.

You'll also need:

- Experience working with AWS and Kubernetes (EKS) in a production or pre-production environment

- Familiarity with monitoring and observability tools such as Grafana and Prometheus

- Understanding of CI/CD pipelines and Git-based workflows (GitLab preferred)

- Exposure to Terraform or infrastructure-as-code concepts

- Basic understanding of SRE practices and production support models :

- Awareness of networking and security fundamentals in cloud environments

- Willingness to participate in on-call rotations and incident response :

- Strong problem-solving mindset and eagerness to learn

- Valuable communication and collaboration skills

Welcome to our Chennai hub : Nestled in the heart of One India Bulls Park, our hub in Kosmo One, Tower A, is one of Ambattur’s first skyscraper spanning 420,000 sq. ft.

Key facts :

- Surrounded by 10 acres
- Space for 3,600 colleagues
- Opened in 2009

Our tech stack : Here’s just some of the technologies we use.

Front end :

- JavaScript
- ReactJS
- AngularJS

Back end :

- Python
- Java
- Microsoft Dynamics

DevOps :

- AWS
- GitLab
- Google Cloud Platform

Data :

- Kafka
- Hadoop
- PostgreSQL
- Snowflake

📌 Site Reliability Engineer (Aws & Kubernetes) (Chennai)
🏢 National Westminster Bank
📍 Chennai