Provide in office technical interventions, including installation, training, repair, and maintenance, to ensure optimal operation of machinery at client sites. - Engage with customers to deliver necessary technical support, fostering strong and positive customer relationships. - Collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth. - Complete required technical training and assessments to continually enhance technical proficiency and deliver high-quality service to clients. - Achieve service targets by negotiating and securing Service Contracts and spare part sales, while managing billing, invoicing, and accounts receivable related to routine service activities. - Oversee personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management. - Execute technical tasks assigned by team leadership in a timely and efficient manner.



- Utilize technical management systems effectively to ensure accurate and complete data entry. - Document all technical activities thoroughly in Field Service Reports, CRM software, and other prescribed administrative records. - Mentor junior engineers through technical escalation support and customer relationship building - Aid and support your Area/Zonal Technical Manager in managing the cadence of Preventive Maintenance and timely installations - Support other Area/Zonal Technical Manager locations when Dynamic Resource Allocation is required and requested by your manager - Will be available only in large ATM teams. Takes up direct reporting of a cluster of engineers - Own up a set of customers designated by ATM/ ZTM for building and maintaining relationships. - Reseller coordination - Inventory & Spares distribution TAT management

📌 Technical Operations Area Manager - Coimbatore (Chennai)
🏢 Fresenius Medical Care
📍 Chennai