- Greet and welcome customers in a friendly and professional manner
- Explain game packages, pricing, and offers to customers
- Assist customers with registrations and bookings
- Handle customer inquiries and resolve basic complaints
Front Desk Management
- Manage daily check-ins and game session scheduling
- Handle phone calls, WhatsApp messages, and online bookings
- Maintain visitor records and booking logs
Billing & Payments
- Process payments (cash, UPI)
- Maintain transaction records
- Assist in daily cash reconciliation
Required Skills :
- Good communication and interpersonal skills
- Basic computer knowledge (MS Excel, billing software)
- Customer service orientation
- Friendly personality with a positive attitude
Qualifications
- Minimum 12th Pass / Graduate preferred
- Previous experience in reception, hospitality, retail, or gaming centers is a plus
- Basic knowledge of POS billing systems is preferred
Working Hours Morning Shift - 8 AM to 4 PM Afternoon Shift - 4 PM to 12 AM
Salary :
- ₹12,000 per month
Extra benefits
- Employee discounts on games Training and growth opportunities
- Minimum 10-15 % Increment on every 6 month's ( Depends on performance)