- Handle end-to-end Sea Import Shipment(FCL/LCL)
- Coordinate with customers, CHA, shipping lines, CFS, and transporters.
- Check Import documents and ensure timely customs clearance.
- Track shipment status and provide regular customer updates.
- Control detention/demurrage and resolve customer queries.
- Ensure compliance with customs regulations and SOPs.
Required Skills & Qualifications :
- Graduate in any discipline.
- 3-5 years of experience in Sea Import Customer Service/Operations.
- Knowledge of Import Documents and Customs Clearance.
- Positive communications and MS Office skills.