- Provide excellent customer services in a friendly and courteous manner.
- Have sufficient knowledge about products and services.
- Improve customer experience by resolving issues promptly.
- Ensure compliance with company policies and procedures.
- Suggest effective ways to promote products and services.
Requirements :
- Graduate or undergraduate fresher can apply.
- Good communication skills.
- ilead, Indiamart
- Prior experience in BPO voice process is a must.
- Day shift.
- Minimum 18 years of age.
Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any GraduatePG: Any Postgraduate