Job Title: Customer Support Executive (Tamil & Telugu Language Specialist)

Location : In-Person

Job Type : Full-time, Permanent

Salary : ₹17,000 - ₹22,000 per month

Job Overview

Required Skills & Qualifications

- 6 months to 2 years of experience in Customer Support, Customer Service, or a related role.
- Fluency in Tamil and Telugu (reading, writing, and speaking) is mandatory.
- Good communication and interpersonal skills.
- Basic understanding of bill payments, mobile recharges, and digital payment services.
- Strong problem-solving and troubleshooting abilities.
- Ability to work efficiently in a fast-paced environment.
- Basic computer knowledge and familiarity with customer support tools.

Roles & Responsibilities

- Provide accurate information regarding the platform, products, and services.
- Assist customers with bill payments, recharge-related queries, and account-related concerns.




- Troubleshoot and resolve customer issues effectively while ensuring a positive customer experience.
- Escalate complex issues to the relevant internal teams when required.
- Maintain a professional and customer-centric approach during all interactions.
- Document customer interactions and update records accurately.
- Contribute to the creation and improvement of knowledge base articles, FAQs, and support documentation.

Benefits

- Provident Fund (PF)
- Career growth opportunities
- Supportive work environment

Work Location : In Person

Language Requirement : Tamil & Telugu (mandatory)

Pay: ₹15,000.00 - ₹22,000.00 per month

Perks :

- Paid sick time
- Provident Fund

Work Location: In person

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