22 Oct
|
Vibrant Training E Placement Services
|
Jaipur
22 Oct
Vibrant Training E Placement Services
Jaipur
job Title: Customer Support Representative - Chat Process (International)
Location: Mansarovar, Jaipur
Shift: Majorly Night Shifts
Employment Type: Full-Time | Work From Office
Key Responsibilities
Handle customer interactions through Chat & Voice support
Resolve customer queries efficiently and professionally
Maintain quality, productivity, and customer satisfaction standards
Document customer interactions accurately
Eligibility Criteria
Education : Graduates & Undergraduates can apply
Experience : Freshers & Experienced (1 year) both eligible
Skills Required: Excellent English communication skills
Technical aptitude
Customer-centric approach
Comfortable with rotational/night shifts
Salary Structure
Freshers: ₹30K = ₹27K CTC + ₹3K PLI
Experienced (1 yr): ₹32K = ₹28.8K CTC + ₹3.2K PLI
PLI applicable post training based on attendance, login hours, QA & CSAT-DSAT.
Work Schedule & Perks
5 days working
Rotational shifts & week offs
9.5 hours/day including break
Cab facility for eligible night shifts only
No leaves allowed during first 3 months (except weekly offs)
10 Days Free Stay (Dual Occupancy)
One-way Bus/Train Ticket
Relocation Bonus up to ₹10,000 (not for rehires)
Interview Process
HR Round → Operations Round → Assessments → Final Selection → BGV & Joining
Pay: ₹15,368.29 - ₹34,169.58 per month
Benefits :
- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Customer Service Representative (Jaipur)
🏢 Vibrant Training E Placement Services
📍 Jaipur