Position :Telecaller - Service Department

Location : (Mention Location - e.g., Indore

Industry : Automobile (Service)

Salary : ₹10,000 - ₹12,500 per month

Job Summary

We are looking for a Telecaller for the Automobile Service Department who will be responsible for customer follow-ups, service reminders, and post-service feedback calls to maintain customer satisfaction and strengthen customer relationships.

Key Responsibilities

Make calls to customers for service reminders and appointment scheduling.

Conduct Post Service Feedback (PSF) calls after vehicle servicing.

Inform customers about service offers, campaigns, and maintenance packages.

Maintain and update customer records in Excel / DMS.

Coordinate with Service Advisors and Workshop team regarding appointments.





Handle customer queries related to vehicle service.

Prepare and maintain daily call reports.

Requirements : Qualification: 12th Pass / Graduate

Experience: 0-2 years (Telecalling / Customer Support preferred)

Good communication skills in Hindi (Basic English preferred)

Basic knowledge of MS Excel and computer

Good customer handling skills

Preferred Skills

Knowledge of automobile service process

Valuable communication and follow-up skills

Ability to maintain proper call data and reports

Pay: ₹10,000.00 - ₹12,500.00 per month

Work Location: In person

📌 Tele Caller Executive (Indore)
🏢 PATEL MOTORS (INDORE
📍 Indore