Job Title : Service Coordinator

As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and service providers to ensure clients receive the best care possible.

Responsibilities :

- Maintaining and developing relationships with key client contacts
- Update our internal databases with information about technical issues and useful discussions with customers
- Supporting the Service Manager to identify, develop and implement efficiencies within service initiatives in line with company procedures
- Valuable understanding of how to integrate and interpret project data to make informed decisions
- Have a proven track record in project set up, scheduling, planning and reporting




- Take responsibility for all relevant paperwork
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams

Requirements :

- Proven work experience as a Service Coordinator
- Proficiency with MS Office Suite, particularly MS Excel
- Excellent communication skills and people skills
- Analytical and multitasking skills
- Teamwork and motivational skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Aptitude in problem-solving

Job Types : Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits :

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Service Coordinator (Bavla)
🏢 Tech-Long Packaging Machinery India
📍 Bavla