Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. - About Lowe’s

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Team

Lowe’s Pro Supply is a wholly owned subsidiary of Lowe’s Companies Inc primarily focused on serving the multi-family property management industry with maintenance, repair, and operating supplies. The business is experiencing rapid expansion and we are seeking a Collections Representative.

Job Summary : Roles & Responsibilities : Core Responsibilities :

- Manage a specific portfolio of accounts
- Maintain records of contacts and attempted contacts with delinquent accounts as well as records of any payments collected.
- Contact customers with overdue accounts




- Perform credit limit reviews within their designated level of authority
- Negotiate payment agreements within their designated level of authority
- Make judgment decisions regarding the status of a customer account based on thorough analysis of the customer’s purchases, payments, history, ability to pay and our business strategy.
- Maintain strong communication with Outside Sales Representatives, Customer Service and Leadership
- Release orders
- Soft collections
- Assist with special projects as requested

Years of Experience : 1-2 Years in O2C with Collections experience must

Education Qualification & Certifications (optional)

Required Minimum Qualifications : Bachelors Degree / Post Graduate Degree

Skill Set Required

Primary Skills (must have)

- Understanding of O2C processes
- Experience with collection and AR management
- Must be able to work in night shift (6:30PM to 3:30AM IST and during Daylight Savings 7:30PM to 4:30AM IST)

Secondary Skills (desired)

- Software programs: Cforia, Bill Trust, High Radius, Lien Track or Level set -Understanding of these order to cash tools will be a plus- Lowe's is an equal prospect employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._

📌 Process Associatec (Bengaluru)
🏢 Lowe’s
📍 Bengaluru