Job Summary : The Captain is responsible for supervising the service staff, ensuring excellent guest service, and maintaining service standards on the floor. The role involves handling guests, coordinating with kitchen and service teams, and ensuring smooth restaurant operations during shifts.

Key Responsibilities :

- Supervise and guide stewards/service associates during service hours
- Ensure high standards of customer service and guest satisfaction
- Take guest orders accurately and ensure timely service
- Handle guest queries, complaints, and special requests professionally
- Coordinate with the kitchen for order flow and special instructions
- Ensure proper table setup, cleanliness, and hygiene standards
- Monitor staff grooming, attendance, and discipline




- Assist in billing, cash handling, and POS operations
- Support training of current staff members
- Ensure compliance with SOPs, safety, and hygiene norms

Skills & Competencies :

- Strong communication and interpersonal skills
- Good knowledge of food & beverage service
- Customer-focused attitude
- Leadership and team-handling skills
- Basic knowledge of POS systems
- Ability to work in shifts

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹26,000.00 per month

Work Location: In person

📌 Captain (Gurugram)
🏢 Cassini de Moda
📍 Gurugram