A Steward is responsible for providing food and beverage service to guests while ensuring a pleasant dining experience.
Key Responsibilities
- Welcome guests and assist them with seating.
- Present menus and explain dishes or specials.
- Take food and beverage orders accurately.
- Serve food and drinks in a timely manner.
- Set up and transparent tables before and after service.
- Maintain cleanliness of the dining area.
- Coordinate with kitchen staff to ensure smooth service.
- Handle guest requests and resolve minor complaints.
- Follow hygiene, safety, and service standards.
- Assist in billing and payment processes when required.
Required Skills :
- Good communication and interpersonal skills.
- Customer service orientation.
- Basic knowledge of food and beverage service.
- Ability to work in a team.
- Time management and attention to detail.
- Positive attitude and grooming standards.