We're Hiring: Join Our Growing Team at Indian Edu Hub!

Indian Edu Hub (Ind Edu Hub Pvt Ltd), a leading online platform dedicated to connecting students with accredited online undergraduate (UG) and postgraduate (PG) programs in India, is expanding! Since our establishment in 2021, we have been committed to providing personalized guidance and expert mentorship to help students make informed decisions about their educational journey. We are looking for enthusiastic and motivated individuals to join our team and help shape the future of online education.

Job Title: Client Support Associate

Location: Bangalore, India

Job Type: Full-Time

Job Overview : Key Responsibilities :

- Handle chat support and respond promptly to student queries.
- Make service calls to newly onboarded students and guide them through the next steps.
- Provide reminder calls for documentation, class schedules, exams, and other important updates.
- Manage inbound and outbound calls to assist students with general support queries.
- Maintain accurate records of all student communications in the CRM or tracking system.




- Ensure timely follow-up and resolution of open issues or service-related concerns.
- Coordinate with internal departments to provide the best support experience.
- Deliver service with empathy, clarity, and a solution-oriented mindset.

Requirements :

- 0-2 years of experience in customer support or student services (education sector preferred).
- Excellent verbal and written communication skills.
- Strong ability to handle chats and calls in a professional and empathetic manner.
- Proficient in basic computer operations and comfortable using CRM/chat tools.
- Ability to multitask and stay organized in a fast-paced setting.
- A calm and patient attitude while handling queries.

Job Types : Full-time, Permanent

Language :

- English ( Mandatory )
- Malayalam (preferred)
- Hindi (preferred)

Location :

- Bangaluru, Karnataka (preferred)

Work Location : In person

Job Types : Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits :

- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 Client Support Associate (Hisar)
🏢 Indian Edu Hub
📍 Hisar