- Sales Administration : Provide operational support by scheduling client meetings, arranging appointments, and managing the team's calendars.
- Client Communication : Serve as the first point of contact for client inquiries, managing outbound/inbound calls, sending product updates, and resolving customer queries promptly.
- CRM Management : Maintain, update, and clean customer information, lead tracking stages, and communication histories in the company CRM platform.
- Interdepartmental Liaison : Coordinate with logistics, production, and accounts teams to monitor stock levels and guarantee timely order fulfilment and delivery to consumers.
- Backup Sales Support : Respond to urgent client messages and address technical/commercial questions whenever field representatives are traveling or unavailable.
Key Skills & Requirements
- Proven Experience : 1-3 years of experience as a Sales Coordinator, Sales Support Administrator, Customer Service Agent,
or an equivalent administrative function.
- Technical Aptitude : Exceptional proficiency working with CRM systems (e.g., Salesforce, odoo or Zoho) alongside productivity tools like Microsoft office.
- Communication Skills : Stellar written and spoken communication capabilities with an approachable, confident manner to comfortably interact with diverse B2B or B2C clientele.
- Organizational Mastery : Top-tier time-management, multitasking, and problem-solving skills to manage tight operational deadlines.
- Education : 12th Pass / Bachelor’s degree in any stream.
Pay: ₹20,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- Chhatral, Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)