We are looking for a driven and execution-focused individual to manage inside sales, customer interactions, and operational workflows across a quick-growing healthcare and consumer products business. This role offers strong learning exposure across sales, customer management, and business operations.
Key Responsibilities
Inside Sales & Customer Conversion
- Handle inbound and outbound customer interactions
- Drive conversions from leads to successful order placements
- Maintain high responsiveness and customer satisfaction
Customer Management & Support
- Manage customer calls, follow-ups, and engagement
- Ensure adherence to defined protocols and service standards
- Track and update customer journey and outcomes
Operations & SOP Execution
- Execute standard operating procedures (SOPs) for customer workflows
- Coordinate with internal teams to ensure smooth delivery and fulfillment
- Maintain accurate records of customer interactions and transactions
Team Building & Coordination
- Assist in hiring and managing interns/junior team members in the due course
- Train and guide team members on processes and customer handling
Sales Expansion (B2B & Partnerships)
- Support outreach and sales to business clients and partners
- Help build and manage relationships for bulk/order-based sales
Job Type : Permanent
Pay: ₹24,000.00 - ₹40,000.00 per month
Benefits :
- Health insurance
Application Question(s):
- How good you rate yourself in influencing sales outcomes?
Experience :
- Internship or full time experience? : 1 year (preferred)