WHAT IF your HR systems expertise enhanced the employee experience across MEA & EAP?
What you'll be doing
As our regional HR Systems Support Specialist, you will:
- Provide first-line support and user training for HR systems across the Middle East, Africa and East Asia Pacific, including SAP HCM, SuccessFactors, SmartRecruiters, Aemlic (former Centric, electronic personnel file) and SAP Concur (expense management).
- Support the planning, coordination and successful implementation of HR system rollouts across multiple countries.
- Help maintain high-quality employee data by ensuring compliance with global standards while supporting local business requirements.
- Drive continuous improvement by listening to user feedback,
identifying opportunities to enhance processes and recommending practical solutions within our global framework and considering AI tools and potential / future readiness.
- Maintain and update organisational structures and master data within our HR systems.
- Prepare and deliver standard reports to support HR operations and decision-making.
- Partner closely with the Area Compensation & Advantages Specialist, Global HR Process & Systems team, AI Lead and HR colleagues across the region.
- Analyse system incidents and enhancement requests, providing first-level support and coordinating with the Global HR Systems team for advanced issues.
📌 HR Systems Support Specialist, MEA/EAP (Navi Mumbai)
🏢 Doka Group
📍 Navi Mumbai
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