Job Description: Quality Control (QC) + Customer Service Executive

Location: Gurugram / Udyog Vihar, Gurugram
Shift: US Shift (Night Shift)
Salary: Negotiable, based on experience and communication skills
Joining: Immediate Joiners Preferred
Cab Facility: Not Available

Job Overview

We are looking for motivated and detail-oriented candidates for the role of Quality Control (QC) + Customer Service Executive for a Meta-related process. The ideal candidate should have positive communication skills, solid attention to detail, and the ability to handle customer queries while ensuring quality standards are maintained.

Key Responsibilities
Monitor and evaluate the quality of customer interactions and process-related activities.
Handle customer queries professionally through the assigned communication channels.
Ensure compliance with company policies, quality standards, and process guidelines.
Identify quality gaps and provide feedback for process improvement.
Maintain accurate records of customer interactions and quality evaluations.
Coordinate with internal teams to resolve customer issues efficiently.
Meet daily productivity, quality, and customer satisfaction targets.

Required Skills




Good verbal and written communication skills in English.
Robust attention to detail and analytical skills.
Basic computer knowledge and familiarity with MS Office.
Ability to work in a US shift.
Good problem-solving and customer-handling skills.
Prior experience in Quality Control, Quality Assurance, or Customer Service will be an advantage.

Important Information
Candidates must be comfortable working in a US shift.
No cab facility is provided. Candidates must arrange their own transportation.
Immediate joiners will be preferred.
Salary will depend on the candidate’s experience and communication skills.

Pay: ₹50,000.00 - ₹60,000.00 per month

Application Question(s):
Quality Control (QC) + Customer Service Executive for a Meta-related process
Monitor and evaluate the quality of customer interactions and process-related activities
Handle customer queries professionally through the assigned communication channels.
Good verbal and written communication skills in English.
Ability to work in a US shift

Experience:
QC: 3 years (Required)

Work Location: In person

📌 Quality Control Gurugram
🏢 Flysoft
📍 Gurugram