Welcome patients and visitors warmly and provide qualified assistance throughout their hospital visit.
Guide patients regarding hospital departments, doctor consultations, diagnostic services, and other facilities.
Assist patients with OP registration, appointments, admissions, discharges, and billing-related queries.
Address patient and visitor concerns, complaints, and feedback promptly and professionally.
Coordinate with doctors, nurses, billing, front office, and other departments to ensure smooth patient services.
Ensure a positive patient experience by providing timely information and personalized assistance.
Maintain effective communication with patients and their families regarding hospital procedures and services.
Support patient convenience by coordinating appointments, follow-ups, and other service requirements.
Maintain patient confidentiality and adhere to hospital policies,



service standards, and protocols.
Collect patient feedback, identify service improvement opportunities, and escalate unresolved issues to the concerned department or management.

Qualifications and Experience
Educational Qualification: MHA,MBA, or any degree .
Experience: Minimum 1 year of hospital experience preferred.
Skills Required: Valuable communication, interpersonal skills, problem-solving ability, and a patient-friendly attitude.
Preferred Candidate: Candidates with experience in patient relations, guest relations, front office, or customer service in hospital.

Pay: ₹300,000.00 - ₹500,000.00 per year

Advantages:
Provident Fund

Work Location: In person

📌 Patient Relation Executive/guest Relation Executive Perumbavoor
🏢 Baby Memorial Hospital, Perumbavoor
📍 Perumbavoor