We are seeking a proactive and detail-oriented skilled to support branch operations by overseeing loan processing, documentation, disbursement, and customer service for gold and other retail loan products. The role involves assisting the Branch Manager in achieving business targets, supervising staff performance, and ensuring strict adherence to company policies and compliance standards. The candidate will also handle key customer escalations and coordinate effectively with sales, operations, and credit teams to ensure seamless branch functioning and a high-quality customer experience.
Full Time
3+ years experience
Khopoli, Maharashtra
Requirements
Graduate
Experience working in financial institutions
Key Responsibilities
Support branch operations by overseeing loan processing, documentation, disbursement, and customer service for gold and other loan products
Assist the Branch Manager in achieving business targets, managing staff, and ensuring compliance with company policies
Handle key customer escalations and ensure smooth coordination between sales, operations, and credit teams
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