Role Purpose

Support the Water Treatment team in delivering sustainable water treatment solutions by assisting in providing technical service

Key Responsibilities
Responsible for providing technical service
and application support to Water Treatment customers at site.
Conduct customer visits, troubleshoot process/service issues, and ensure effective solution implementation.
Execute and monitor product trials, performance evaluations and technical demonstrations.
Build solid customer relationships through responsive service and solution-oriented engagement.
Work closely with Sales, R&D; and Technical teams to resolve customer challenges and drive solution adoption.
Identify new business, cross-selling and expansion opportunities through customer interactions.
Maintain service reports,



track action items and ensure timely closure with solid ownership.

Technical Knowledge

Industrial Water Treatment, Cooling Water Systems, Boiler Water Treatment, RO Systems, ETP, STP, Wastewater Recycling, Water Chemistry, Water Analysis, Dosing Systems, Utilities, and Basic Troubleshooting.

Key Competencies

Customer Focus, Communication, Analytical Thinking, Troubleshooting, Planning & Execution, Ownership, Teamwork, and Presentation Skills.

Key Performance Indicators (KPIs)
Sales Achievement
Current Customer Acquisition
Trial Conversion Rate
Customer Retention
Service Response Time
Complaint Resolution
Reporting Accuracy

📌 Service Engineer Water Treatment Hosur
🏢 Proklean Technologies
📍 Hosur