Job Summary:
Responsible for
Agent Recruitment
Agent Development
Meet Business targets
Customer Centricity
Key Responsibilities:
Agent Recruitment
Develop various sources of agent hiring & build a team of agent & agent pipe line.
Conduct activity to enhance existing agent footfall to generate fresh referral for current agent hiring
Implementation of MNYL GOLD process and adhere to the business norms
Follow agent 9 pointer hiring mechanism & other hiring norms
Agent Development
Ensure product knowledge by MNYL ways of training
Field demonstration (FODs)
Development of agent prospecting habits, calling habits and work habits.
Work with agent on planning and reviewing of activities and goals.
Identify the training needs of the agent and work with Trainers to improve the same
q Meet Business Targets
Achievement of monthly, quarterly & yearly business plans.
Improve agent productivity & persistency by regular PRP/IID/GID etc
Ensure companies product mix sales ration and adhere to the business norms.
Maintain agent pro activity as per business plan
o Customer Centricity
Be MNYL brand ambassador & a customer champion
Follow MNYL sales practice to develop deep customer loyalty
Hold periodical customer meet to understand customer pulse & need
Ensure customer queries are responded to satisfactorily as per MNYL standard.