Job Summary : As a Customer Relations Executive, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and ensure a seamless customer experience. This entry-level position is perfect for recent graduates who are eager to start their careers in a energetic and customer-centric setting.

Key Responsibilities :
Address customer concerns and provide appropriate solutions to ensure customer satisfaction.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with other departments to resolve complex customer issues.
Assist in the development and implementation of customer service policies and procedures.
Gather customer feedback and share insights with the team to improve overall customer experience.




Participate in training sessions to enhance product knowledge and customer service skills.

Qualifications :
Recent graduate with a degree in Business, Communication, or a related field.
Excellent communication skills, both written and verbal.
Strong problem-solving abilities and a customer-oriented mindset.
Ability to work effectively in a team setting.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Positive attitude and willingness to learn.

Benefits : Job Types : Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits :
Cell phone reimbursement
Internet reimbursement

Language :
English (preferred)

Work Location: In person

📌 Customer Relationship Executive Kochi
🏢 Home Dot Construction Solutions
📍 Kochi