The Order Processing Specialist is responsible for managing inquiries and orders from receipt through shipment. This role ensures accurate preparation of commercial and shipping documents, coordination with internal teams, and timely communication with freight forwarders to support smooth and efficient supply operations.
Key Responsibilities
Receive and process customer inquiries, purchase orders, and order confirmations
Prepare and manage all order-related documentation
Coordinate with production, procurement, and warehouse teams to track order status and goods readiness
Once goods are ready, prepare shipment documentation and ensure accuracy of quantities, weights, and dimensions
Coordinate with freight forwarders and logistics partners
Confirm pickup and delivery schedules
Inform customers and internal stakeholders about shipment status and timelines
Maintain accurate records of orders, shipments, and documentation
Ensure compliance with internal procedures and basic trade/logistics requirements
Support the sales and operations teams with order-related administrative tasks
Requirements & Qualifications
Experience in order processing, sales support, logistics coordination, or supply chain operations
Good understanding of commercial and shipping documents
Ability to work with multiple orders and deadlines simultaneously
Solid attention to detail and accuracy
Good communication skills for coordination with customers, internal teams, and forwarders
Proficiency in MS Office (Excel, Word); experience with ERP systems is an advantage
English proficiency (written and spoken)
Skills & Competencies
Organized and detail-oriented
Proactive and solution-focused mindset
Ability to follow processes while adapting to changing priorities
Robust coordination and follow-up skills
Team player with a sense of ownership
Pay: ₹32,040.00 - ₹37,380.00 per month
Advantages :
Cell phone reimbursement
Internet reimbursement
Work Location: In person
📌 Order Processing Clerk Powai (India)
🏢 BI-FORCE INDIA (Mumbai)
📍 India
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