"NOTE: CANDIDATES RESIDING IN AND AROUND VALLIOOR WILL BE GIVEN PREFERENCE"

Roles and Responsibilities:

- Manage incoming and outgoing customer calls efficiently.
- Respond to customer inquiries in a clear and professional manner.
- Deliver exact information regarding products and services.
- Escalate complicated concerns to the appropriate team when necessary.
- Maintain a high standard of customer satisfaction.
- Prepare and share daily and weekly performance reports.
- Keep accurate records and report updates to managers or clients.
- Track service levels and ensure prompt follow-ups.
- Safeguard the confidentiality of customer and organizational data..

Skills Required:

- Proficient in spoken English.
- Excellent verbal communication abilities.
- Working knowledge of MS Office applications (Word and Excel).
- Confident in handling customer interactions over calls.
- Strong problem-solving and issue-resolution skills.




- Effective time management and multitasking capabilities.
- Maintains a professional and positive approach

Job Location: Vallioor, Tirunelveli District

Job Types: Full-time, Fresher, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- Do you have laptop and Wifi at home? If yes, please mention the Laptop RAM and year of purchase along with Wifi details like Airtel or any other brand.
- Your current location and duration to reach Vallioor?
- Are you flexible to any shift?

Education:

- Bachelor's (Required)

Experience:

- Customer relationship management: 1 year (Required)

Shift availability:

- Night Shift (Required)
- Day Shift (Required)

Work Location: In person

📌 Technical Support Executive (Radhapuram)
🏢 Helite Solutions
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