- To handle all India Investor Service Centre functions as per SEBI directives which include, Investor Grievance handling, Conciliation & Arbitration matters handling,
- Handling claims of defaulter Member
- ISC team members conduct Investor Awareness Programme(IAP) as faculty
Key Accountabilities
- To draft process documents in keeping with the Exchange business objectives as well as Regulatory sanctions in place.
- To give views in legal issues pertaining to investor grievances and arbitration.
- To implement and monitor the company’s arbitration and investor grievance policies and procedures to assure that there are adequate controls to protect the company’s interests and interest of investors.
- To effectively resolve investor grievance as per the turnaround time prescribed by SEBI
- To effectively complete Conciliation matter as per the turnaround time prescribed by SEBI
- To effectively complete Arbitration matters as per the turnaround time prescribed by SEBI.
- To work with and assist the SEBI in drafting of any processes or governing commodity markets.
- To Conduct Investor Awareness Programme (IAP) work of entire India though SMARTS and RISA
- Processes/work relating to defaulter Member.
Profile:
Educational Qualification: University Degree in Master of Law /MBA
Previous Experience: 8 to 12 years of total experience with 5-9 years’ of relevant experience in ISC & Arbitration
Industry to be hired from: Financial Services & Banking Companies
Skills and Knowledge required
- Solid working knowledge of investor grievance handling.
- Strong working knowledge of consumer laws, arbitration act and general law.
- Strong soft skills
- Ability to network within the legal community
- Knowledge of how an exchange operates
- Legal drafting skills
- Good English knowledge