Company Description Centre Point Hospitality is a well-established group, originating with Hotel Centre Point, a 5-star property founded in 1988 in Nagpur, Maharashtra. The flagship hotel features 136 luxurious rooms, 14 banquet halls, a multi-cuisine fine dining restaurant, a coffee shop, an all-day bespoke buffet area, and round-the-clock room service. The group focuses on delivering high-quality hospitality experiences across events, dining, and accommodation. Centre Point Hospitality is expanding its presence with upcoming hotels in New Mumbai, Raipur, and Goa, offering growth opportunities for team members in a energetic, service-driven environment. Role Description The Guest Services Associate is a full-time, on-site role based in Amravati, responsible for delivering courteous, efficient, and professional service to all guests. This role includes welcoming guests on arrival, assisting with check-in and check-out processes, and handling inquiries about hotel facilities, local attractions, and reservations. The Guest Services Associate will manage guest requests, coordinate with other departments to ensure smooth service delivery, and resolve concerns promptly to maintain guest satisfaction. Daily tasks also include maintaining accurate records, processing payments, answering phone calls and emails,



and upholding the hotel’s standards of hygiene, safety, and customer care. Qualifications
• Candidates should possess strong Guest Services and Guest Service skills focused on creating positive, personalized guest experiences.
• Candidates should possess excellent Customer Service skills, including problem-solving, conflict resolution, and a service-oriented mindset.
• Candidates should possess Reservations-related skills, such as managing bookings, updating reservation systems, and ensuring accuracy of guest details.
• Candidates should possess clear and professional Communication skills, both verbal and written, to interact effectively with guests and team members.
• Additional beneficial qualifications include prior experience in hospitality or front office operations, familiarity with hotel management or POS systems, and the ability to work flexible shifts including weekends and holidays.
• A high school diploma or equivalent is required; a diploma or degree in hospitality management or a related field is an advantage.
• Professional appearance, reliability, and the ability to collaborate in a diverse team environment are essential.

📌 Guest Services Associate (Amravati)
🏢 Centre Point Hospitality
📍 Amravati