Job Requirements Role/ Job Title: Relationship Manager
- UnnatI MBL Function/ Department: Unnati MBL Job Purpose: '
• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion. Roles &

Responsibilities:
'
• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
• Customer Acquisition: Focus on acquiring recent clients, with a strong emphasis on building a high-yield home loan portfolio.
• Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Digital Adoption:



Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
• Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities. Secondary

Responsibilities:
'
• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build robust relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications:
Graduate Years of

Experience:
5-10 Years

📌 Relationship Manager (Nashik)
🏢 IDFC FIRST Bank
📍 Nashik