Job Summary

This role is eligible for our hybrid work model: Two days in-office. Based in our Mumbai office.

Analyst, Operations Enablement, Privacy/AI Governance

Our People Culture and Legal teams make sure we provide a highly ethical working environment where everyone at Priceline can bring their whole selves to work and deliver their very best each day. We want you to thrive - to feel safe, supported, valued, and growing to your highest potential!

Responsibilities

Own Platform Enablement and Operations

- Be the team Administrator for OneTrust (DSAR, PIA/DPIA, cookie compliance modules) and be the team liaison with associated platforms (BigID, LogicGate, Panryas, Atlassian platforms, Slack).
- Configure, optimize and continuously improve workflows, automation reporting and tooling with existing platforms and with AI enterprise capabilities, including Claude, ChatGPT and Gemini, to ensure effective and audit-ready documentation and evidence trails. These workflows include DSARS, RoPA maintenance, PIA/DPIAs and other essential governance processes.
- Monitor and triage platform issues, failures, or workflow breakdowns.
- Liaise with OneTrust other platform support and internal engineering to resolve technical issues.

Produce and Maintain Process Metrics, Dashboards Reporting

- Prepare executive-ready reporting for legal, risk, and leadership.
- Create, improve and maintain Operations documentation and SOPs.

Ensure Cross-Functional Collaboration

- Maintain close and supportive cross-functional collaboration with Technology, Security, Marketing, People Culture,



Legal Operations and colleagues at sibling brands and the Booking Holdings Corporate Centre.

You have these preferred qualifications:

- Minimum 3 years of experience in privacy or security operations, data governance, compliance, or GRC programs, preferably within consulting, IT services, or global capability centres (GCCs) supporting privacy, security or compliance programs.
- Solid Experience working with AI enterprise platforms and tooling, e.g. ChatGPT, Gemini, Claude.
- Hands-on experience working with privacy or AI compliance or GRC platforms (e.g., OneTrust preferred; TrustArc, Security, BigID, ServiceNow, or similar tools) and compliance processes such as DSAR workflows, privacy impact assessments (PIAs/DPIAs), ROPAs and data mapping.
- Understanding of data flows, system integrations, and data lifecycle principles.
- Experience partnering with technical teams (engineering, IT, or security) to troubleshoot issues and implement process or system improvements
- Familiarity with operationalizing the requirements of global regulations such as GDPR, CCPA/CPRA, and other data protection laws.
- Robust communication skills, with the ability to coordinate cross-functional workstreams across legal, security, product, and business teams
- Relevant certifications such as CIPM, CIPP/E, CIPP/US, AIGC or ISO/privacy-related certifications

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Analyst, Operations & Enablement, Privacy/AI Governance (Mumbai)
🏢 Priceline
📍 Mumbai